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— PRIVACY POLICY —

(Full Content)

Introduction

OM SAI TELECOM respects user privacy and is committed to protecting personal data in compliance with Indian IT laws, Data Protection principles, Meta Business policies, and RCS compliance requirements.

Information We Collect

We may collect:

• User Information: Name, phone number, email
• Device Information: IP address, browser type
• Message Data: Content, timestamps, delivery status
• Cookies: Session and analytics cookies

Purpose of Data Collection

Data is collected to:

• Facilitate message delivery
• Improve service quality
• Ensure regulatory compliance
• Provide customer support

Consent for WhatsApp & RCS Data Processing

Users must provide explicit opt-in consent before receiving messages. OM SAI TELECOM processes data strictly as per user consent and platform rules.

Legal Basis for Processing

Data processing is based on consent, contractual necessity, and compliance with legal obligations under Indian law.

How We Use Collected Data

Data is used solely for communication delivery, service improvement, compliance monitoring, and support purposes.

Data Retention & Deletion

Data is retained only as long as necessary or required by law. Users may request deletion subject to regulatory obligations.

Data Sharing with Third Parties

Data may be shared with:

• Meta Platforms Inc. (WhatsApp)
• Google (RCS services)
• Telecom operators & infrastructure partners
  Strict confidentiality agreements apply.

Security Measures & Encryption

We implement reasonable technical and organizational safeguards, including encryption and access control, to protect user data.

Cookies & Tracking Technologies

Cookies are used to improve website functionality and analytics. Users may disable cookies via browser settings.

Data Transfer & Storage (India-based)

All reasonable efforts are made to store data within India or compliant jurisdictions.

User Rights

Users have the right to:

• Access personal data
• Request correction or deletion
• Withdraw consent

Policy for Children

Our services are not intended for individuals under 18 years of age.

Updates to Privacy Policy

This policy may be updated periodically. Continued use indicates acceptance of changes.

Governing Law (India)

This Privacy Policy shall be governed by Indian laws with jurisdiction in Pune, Maharashtra.

Contact Information

Business Name: OM SAI TELECOM
Address: Pune Nagar Road, Lokhande Complex, Ranjangaon Ganpati, Shirur – 412209
Contact: 9096755478
Email: awhaletushar77@gmail.com